Privacy Policy

At Sam's Chat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our messaging service. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices, please contact us.

We collect information in the following ways: Account Information • Username and display name you choose • Email address (for account recovery and notifications) • Password (stored securely using industry-standard hashing) • Profile picture (if you choose to upload one) Usage Information • Messages you send and receive through the Service • Call logs (time, duration, participants - not call content) • Device information (browser type, operating system) • IP address and approximate location • Usage patterns and feature interactions Automatically Collected Information • Log data (access times, pages viewed, referring URLs) • Cookies and similar tracking technologies • Performance and analytics data

We use the information we collect to: Provide and Maintain the Service • Enable messaging, voice calls, and video calls • Authenticate your identity and maintain account security • Deliver messages and notifications • Provide customer support Improve and Personalize • Understand how you use the Service • Develop new features and functionality • Personalize your experience • Analyze usage patterns to improve performance Safety and Security • Detect and prevent fraud, abuse, and security incidents • Enforce our Terms of Service • Protect the rights and safety of our users • Comply with legal obligations

We do not sell your personal information. We may share your information in the following circumstances: With Other Users • Your username and profile are visible to users you interact with • Messages you send are delivered to your intended recipients • Your online status may be visible to your contacts Service Providers • We may share information with third-party vendors who assist in operating our Service (hosting, analytics, customer support) • These providers are bound by confidentiality agreements Legal Requirements • We may disclose information if required by law • To respond to legal process (subpoenas, court orders) • To protect our rights, privacy, safety, or property Business Transfers • In connection with a merger, acquisition, or sale of assets, your information may be transferred

We implement appropriate technical and organizational security measures to protect your personal information: Technical Measures • Encryption of data in transit (TLS/SSL) • Secure password hashing (bcrypt) • Regular security assessments and updates • Access controls and authentication Operational Measures • Limited employee access to personal data • Security training for staff • Incident response procedures • Regular backups and disaster recovery While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy: Account Information • Retained while your account is active • Deleted upon account deletion request (within 30 days) • Some information may be retained for legal compliance Messages • Stored to enable message delivery and history • Deleted when you delete your account • Individual messages can be deleted at any time Logs and Analytics • Retained for up to 12 months • Aggregated analytics may be retained longer You can request deletion of your data by contacting us or using the account settings in the app.

Depending on your location, you may have the following rights: Access and Portability • Request a copy of your personal data • Receive your data in a portable format Correction and Deletion • Update or correct inaccurate information • Request deletion of your personal data Control and Objection • Opt out of marketing communications • Object to certain processing of your data • Withdraw consent where applicable To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days. California Residents: You have additional rights under the CCPA. EU/UK Residents: You have additional rights under GDPR.

We use cookies and similar technologies to: Essential Cookies • Authenticate users and maintain sessions • Remember your preferences • Provide security features Analytics Cookies • Understand how users interact with the Service • Measure performance and identify issues • Improve user experience You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service. We do not use cookies for advertising purposes or share cookie data with advertisers.

Sam's Chat is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will take steps to delete such information from our systems. Users between 13 and 18 should review these terms with a parent or guardian.

We may update this Privacy Policy from time to time. We will notify you of any changes by: • Posting the new Privacy Policy on this page • Updating the "Last updated" date • Sending an email notification for material changes We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us: • Email: privacy@samschat.com • Through the Service: Use the in-app contact feature For data protection inquiries in the EU, you may also contact your local data protection authority. We aim to respond to all privacy-related inquiries within 30 days.